This Privacy Policy discloses the privacy practices for CartridgeOffice.com website and various related services (together referred to as the "site"). At CartridgeOffice.com we are committed to protecting your privacy online.
In a nutshell, our privacy policy states that we will never rent, sell or lease your information to anyone else.
You acknowledge that this Privacy Policy is part of our site Terms and Conditions, and by using our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.
1. Types of Information Collected
To better provide you with our various services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient and customized experience while using our site.
The Personally Identifiable Information refers to information that lets us know the specifics of who you are. When you engage yourself in certain activities on our site, such as ordering a product, filling out a survey, or sending us feedback, we will ask you to provide certain information about yourself by filling out and submitting an online form. This information may be your first and last name, mailing address (including zip code), email address, telephone and/or fax numbers, which identify you personally. It is completely optional for you to elect to engage in these activities. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
The Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit at our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator (URL) that you just came from, which URL you next go to, how many pages you visit at our website, what browser you are using, and your Internet Protocol (IP) address.
2. Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you send us an email messages, submit forms or transmit other information by telephone, fax or letter; or when you submit your credit card or other payment information when ordering and purchasing products and services on our site.
In addition, we may also collect, or our content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs.
We will primarily use your Personally Identifiable Information to provide our services as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze the site use, improve our product and service offerings, and customize our site's content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms and Conditions and this Private Policy.
3. Release of Information
We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We (and our service partners) use your Personally Identifiable Information to operate our site and to deliver the services requested. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.
4. Updating and Correcting Information
You acknowledge and agree that it is your responsibility to maintain a valid email address as user of our services, review this site and this Policy periodically and to be aware of any modifications.
Occasionally, you may ask to have your information deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.
5. User Choices on Collection and Use of Information
We may, from time to time, send you email regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from. Only we (or agents working on behalf of us and under confidentiality agreements) will send you these promotional offers and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information.
6. Security of Information
At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Your Personally Identifiable Information resides on a secure server that only selected key personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be illegally viewed or tampered with in transit by a third party.
7. Privacy Policies of Third Party Sites
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. We are not responsible for the policies or practices of third parties.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
ASN Global
Dollardstraat 66
3522AM Utrecht
The Netherlands
Tel.: +31 648 528 525
Fax: +31 30 272 5946
E-mail: info@asn-global.com ; customerscare@asn-global.com
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